*Registration payment includes Credit Cards and Interfund Transfers ONLY.
Program managers, program developers, health educators, people who are going through a quality improvement (QI) process. Anyone trying to create a program or revamp an old one
Design thinking, or human-centered design, has as its base the concept that you need to understand and empathize with your “customer” to develop effective programs and processes. This interactive course will introduce you to the five steps involved in the design thinking approach and give you the opportunity to practice the first step: empathy.
Steve Orton, PhD
Adjunct Assistant Professor
Department of Health Policy and Management
This webinar will be broadcast with Zoom. Instructions to join the webinar will be emailed prior to the event. You can test your computer by going to the Zoom Test Page.