Communicate Like a Leader - Part 2

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Community health workers, leaders, managers, supervisors, team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level.

Description

Everyone benefits from excellent communication skills!

Building on skills learned in the pre-requisite, Part 1, this workshop teaches constructive confrontation skills and how to respond to criticism. Learn to confront those whose behavior causes a problem in a way that leads to a satisfactory resolution while maintaining and improving the relationship. Influence others to take pride in the quality of their work, improve their performance and help you reach your objectives.

*Pre-requisite for this program: Communicate Like a Leader: Part 1 - January 20, 2022 or February 10 & 24, 2022

Speakers
Anne Barwick, MS, OD, CPC, ELI-MP
Perri May, LMFT

From the Communicate Like a Leader Series
Communicate Like a Leader: Part 1
January 20, 2022
Follow this link to register for the January 20 workshop

Communicate Like a Leader: Part 1
February 10 and 24, 2022
Follow this link to register for the February 10 & 24 workshop


Communicate Like a Leader: Part 3
April 28, 2022
Follow this link to register for the April 28 workshop


ACHE Credit Information
By attending the Communicate Like a Leader Part 2 offered by Charlotte Area Health Education Center (AHEC) participants may earn up to 4.25 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

Live Webinar Information
This Live Webinar will be broadcast with Zoom. Instructions to join the Live Webinar will be emailed prior to the event. You can test your computer by going to the Zoom Test Page

* Registering for and attending a Charlotte AHEC program authorizes Charlotte AHEC to take audio, video, and/or still images to be used for promotional and educational purposes. If you have concerns, please speak with a Charlotte AHEC team member.

Objectives

  • To build on concepts & skills learned in Part 1
  • To know how to Respond Constructively to Criticism
  • To practice responding constructively to criticism
  • To know how to recover from a missed opportunity to respond constructively to criticism
  • To learn to distinguish between tangible and value problems
  • To know the options for responding to tangible problems
  • To plan and refine a Constructive Confrontation Message
  • To know how to give and receive constructive feedback
  • Practice initiating a confrontation and disclosing the problem
  • Know about shifting gears to listen if needed and continue confronting until you get the results you want

Contact

Susan Walker

Sessions

Mar 31, 2022
8:30 AM - 1:00 PM
Status
Open
Presenter(s)
Anne Barwick MS, OD, CPC, ELI-MP, Perri May LMFT
Date(s)
Mar 31, 2022
Time
8:30 AM - 1:00 PM
Check-In Time
8:00 AM
Credit
0.40 - CEU
4.25 - Contact Hours
4.25 - ACHE Qualified Education
Location
Charlotte AHEC
Room
Live Webinar
Details
Status
Open
Date(s)
Mar 31, 2022
Time
8:30 AM - 1:00 PM
Location
Charlotte AHEC
Room
Live Webinar
Fees
$134.00
Registration fee beginning March 25, 2022
Credits
0.40
CEU
4.25
Contact Hours
4.25
ACHE Qualified Education