Quality Management I & II - Improving Healthcare Performance and Outcomes

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Physicians, Nurses, Administrators, Quality professionals and all Healthcare Professionals interested in learning more about Quality Management

Description

Reinforce your quality improvement knowledge and skills, complete an improvement project, and establish a foundation for future improvement efforts.

Quality Management teaches participants performance improvement strategies and tools. Skills to be covered include developing a project charter, data collection and presentation, identifying key variables and improvements, and developing a post-improvement control plan. Participants will then apply both to a project to improve patient outcomes and achieve organizational goals..

Part I - Mar 1, 2019 (9am - 4pm)
Part II - May 24, 2019 (9am - 4pm)

Speaker:
Thomas Ross, PhD
Appalachian State University

Objectives

  • PART I
  • Describe the performance improvement process
  • Develop a performance improvement charter
  • Develop a data collection plan and metrics
  • Measure baseline performance and identify performance benchmarks
  • Identify key performance factors
  • Identify improvements and develop an implementation plan
  • PART II
  • Appraise improvement initiatives using statistical process control
  • Develop a dashboard
  • Develop a checklist
  • Reports project results
  • Identify other areas where similar improvements could be implemented.

Contact

Paulina R Crass, BA, CSSGB

Sessions

Status
Open
Presenter(s)
Thomas Ross, PhD
Date(s)
Mar 1 - May 24, 2019
Check-In Time
8:30 AM
Credit
1.10 - CEU
11.00 - Contact Hours
Location
Charlotte AHEC
Room
Classroom 14
Details
Status
Open
Date(s)
Mar 1 - May 24, 2019
Location
Charlotte AHEC
Room
Classroom 14
Fees
$330.00
Registration Breakfast and lunch included
Credits
1.10
CEU
11.00
Contact Hours