An Interactive Guide to Healthy Productive Conflict

*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level.

Description

Conflict is one of the most stressful, uncomfortable, and inevitable experiences people face in the workplace. Conflict may be influenced by organizational culture or hierarchy, working styles and everyday human relationships. This one day retreat will teach you and your team skills, and provide you with tools to recognize the conflict triggers and how to react differently. You will learn how to work with conflict by viewing it as a signal for change instead of it being bad or wrong.

An extra feature to this workshop includes an individualized work style assessment. Each participant will take the Everything DiSC® Workplace Assessment and receive a personalized report that captures work styles and how you connect with others to build more effective relationships. As a bonus, if you attend with more than one team member, you will receive a free team grid and comparison report to be used in pairs between each of the team members.


REGISTRATION FOR THIS COURSE WILL CLOSE ON FEBRUARY 15, 2018.

Speaker
Mary Elizabeth Murphy , CPCC, ORSCC, CPBA
CEO S.T.A.R. Resources

ACHE Credits Information
The Charlotte AHEC is authorized to award 5.50 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or re-certification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select “My Education Credit” to log hours earned.

Objectives

  • Assess how to recognize conflict triggers in yourself and others
  • Develop strategies and skills to increase personal effectiveness when working with conflict
  • Develop techniques to better connect during conflict
  • Discuss how to respond appropriately when situations are tense in order to work through conflict and solve problems

Contact

Kandyce Schofield, BA, 704-512-3459

Sessions

Feb 22, 2018
9:00 AM - 4:00 PM
Status
Open
Presenter(s)
Mary Elizabeth Murphy, CPCC, ORSCC, CPBA
Date(s)
Feb 22, 2018
Time
9:00 AM - 4:00 PM
Check-In Time
8:30 AM
Credit
0.60 - CEU
5.50 - Contact Hours
5.50 - ACHE Qualified Education
Location
Charlotte AHEC
Room
Classroom 17/18
Details
Status
Open
Date(s)
Feb 22, 2018
Time
9:00 AM - 4:00 PM
Location
Charlotte AHEC
Room
Classroom 17/18
Fees
$300.00
Pre-registration before February 15, 2018. Breakfast and lunch included.
Credits
0.60
CEU
5.50
ACHE Qualified Education
5.50
Contact Hours