Effective Conflict Resolution Strategies in a Multicultural Workplace

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

All health care professionals, leaders, managers, supervisors, team leaders and everyone else interested in learning how to address conflict in a diverse and multicultural workplace.

Description

Designed to help healthcare professionals understand and address conflict in a diverse and multicultural workplace. The workshop will provide key concepts and
strategies for effective conflict resolution in a multicultural workplace and when serving diverse patient populations.

ACHE Credit Information
The Charlotte AHEC is authorized to award 3.00 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select “My Education Credit” to log hours earned.

Jointly sponsored by: Atrium Health/ Charlotte AHEC & The Office of Minority Health and Health Disparities

Objectives

• Explore and examine the framework for cultural differences
• Examine strategies for recognizing the dynamics that lead to cultural conflict
• Learn strategies and techniques for effective conflict resolution when working in a multicultural workplace and with diverse patient populations

Contact

Paulina Crass BA, CSSGB

Sessions