Workforce Diversity Consultative Services

The Case:

In today's business environment, support for diversity in the workplace is not unusual. As demographics rapidly evolve and customer preferences change, efforts to build diversity and inclusion are more common. Data confirms that organizations making the investment in diversity are resulting in stronger returns, impacting growth and ultimately increasing the bottom line.

Facilitators:

Charlotte Area Health Education Center (Charlotte AHEC), a division of Atrium Health, has three (3) Certified Diversity Professionals (CDPs)®, a globally-recognized credential awarded by the Institute for Diversity Certification (IDC)®. These trainers have a specialized knowledge of Diversity & Inclusion concepts that can help develop successful diversity practices within a group/organization.

Curriculum: Diversity 101: An Introduction for the Healthcare Provider

This 2 hour onsite introductory workshop provides an overview of diversity in healthcare. Participants will define diversity; understand cultural competency as it relates to patient outcomes; and how our own unconscious biases and stereotypes could impact patient care.
Objectives

  • Define diversity and its origin and history in healthcare
  • Understand cultural competency in healthcare and its benefits as it relates to patient outcomes
  • Discuss unconscious bias and stereotypes and how they impact patient care
  • Discuss ways to adopt a more inclusive lifestyle and how to become a champion of diversity and inclusion efforts

Format:

Charlotte AHEC understands that patient care is primary, therefore we are can accommodate your practice schedule to meet your individual training needs. We offer flexible training sessions (morning, lunch or afternoon) on weekdays.

Cost:

Groups will be charged a flat rate of $500 per session for up to 25 employees. Each session could last up to two (2) hours. Contact hours will be awarded to each participant.

Contact:

Sophia Moore-Dennis
Project Coordinator, Health Careers, Diversity & Quality Education
704.512.6537 phone
704.512.6568 fax
Sophia.Moore-Dennis@AtriumHealth.org

Instructors:

Michelle Boyd, MS, CSSGB, CDP
Director, Health Careers, Diversity & Quality Education
704.512.6530 phone
704.512.6568 fax
Michelle.Boyd@AtriumHealth.org
Sigrid Smith, BA, CSSGB, PCMH CCE, CDP
Education Specialist, Practice Support
704.512.6619 phone
704.446.6036 fax
Sigrid.Smith@AtriumHealth.org