Practical Problem Solving for New (and Not So New) Leaders

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Leaders, managers, supervisors, team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level.

Description

Effective leaders must be effective problem solvers. Simple, dependable Lean Six Sigma techniques can be used to improve, optimize and strengthen business processes. Today’s leaders need practical tools that are both straight-forward and effective.

This workshop will present a structured 5 step methodology (DMAIC) to get better results, regardless of whether you are dealing with a decline in performance in your team, or planning to move up to the next level. During the course of this workshop you will be actively working together in teams to solve realistic performance scenarios; you will practice using this method to get experience you can take back to your workplace. You will also have the opportunity to apply these concepts to a specific problem from your own business environment, with the added benefit of getting feedback from the instructor.

Dates & Times
September 21 | 9:00 am -12:30 pm
September 28 | 9:00 am -12:30 pm
* Attendance to both dates is required to receive credit

Speaker
David Hainline, RHIA,MA,MS,CSSGB,CPHQ
Director, Innovation & Special Projects
Charlotte AHEC/Atrium Health

ACHE Credit Information
By attending the Practical Problem Solving for New (and Not So New) Leaders offered by Charlotte Area Health Education Center (AHEC) participants may earn up to 6.0 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

Live Webinar Information
This Live Webinar will be broadcast with Zoom. Instructions to join the Live Webinar will be emailed prior to the event. You can test your computer by going to the Zoom Test Page

*Registering for and attending a Charlotte AHEC program authorizes Charlotte AHEC to take audio, video, and/or still images to be used for promotional and educational purposes. If you have concerns, please speak with a Charlotte AHEC team member.

Objectives

  • Explain the DMAIC process and associated problem-solving techniques.
  • Apply each of the steps of the DMAIC problem-solving process.
  • Apply DMAIC techniques to scenarios in a team exercise.
  • Evaluate the outcome of problem-solving solutions.
  • Describe techniques for creating solutions that are robust, effective and continue to work over time.

Contact

Susan Walker

Sessions

Sep 21 - 28, 2021
9:00 AM - 12:30 PM
Status
Open
Presenter(s)
David Hainline MA, MS, RHIA, CPHQ
Date(s)
Sep 21 - 28, 2021
Check-In Time
8:30 AM
Credit
0.60 - CEU
6.00 - Contact Hours
6.00 - ACHE Qualified Education
Location
South Piedmont AHEC
Room
Live Webinar