Adapting to the New Normal After Covid-19: Rapid Cycle Repair for Disrupted and Broken Work Processes

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Leadership, management and supervisors of all levels, clinicians, business and administrative staff, quality and performance improvement team members, anyone involved in completing projects

Description

ALERT - The health and safety of our learners is of the utmost importance to us. We are closely monitoring the Novel Coronavirus (COVID-19) situation. After much consideration and with circumstances changing so rapidly, Charlotte AHEC has decided to offer this program as a Live-Stream Webinar. We are fully committed to ensuring that our attendees, faculty and staff remain safe and well.

The clinical and business processes that we depend upon to do our work every day are being subjected to unprecedented levels of disruption. How do we adapt our work processes to the “new normal” of disruptive change in the age of Covid-19? In this class, we will apply a rapid-cycle repair “kit” to scenarios of disrupted processes. Afterward, take these templates back to your work team and use them to help adapt your own processes to the “new normal.”


Speaker
David Hainline MA, MS, RHIA, CSSGB, CPHQ

Live Webinar Information
This Live Webinar will be broadcast with Zoom. Instructions to join the Live Webinar will be emailed prior to the event. You can test your computer by going to the Zoom Test Page

Objectives

  • Explore how to use the five-step process repair model in adapting to changes brought about by Covid-19
  • Identify key techniques for accelerating process repair projects and avoiding “stalls”
  • Analyze Covid-19 process disruption scenarios
  • Evaluate alternatives for process repair
  • Apply rapid-cycle repair templates to scenarios of disrupted processes

Contact

Paulina R Crass, BA, CSSGB

Sessions

Status
Open
Presenter(s)
David Hainline, MA, MS, RHIA, CPHQ
Date(s)
Jul 27, 2020
Time
9:00 AM - 12:15 PM
Check-In Time
8:45 AM
Credit
0.30 - CEU
3.00 - Contact Hours
Location
Charlotte AHEC
Room
Live Webinar
Details
Status
Open
Date(s)
Jul 27, 2020
Time
9:00 AM - 12:15 PM
Location
Charlotte AHEC
Room
Live Webinar
Fees
$100.00
Pre-registration fee (beginning July 20).
Credits
0.30
CEU
3.00
Contact Hours