Effective Conflict Resolution Strategies in a Multicultural Workplace

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

All health care professionals, leaders, managers, supervisors, team leaders and everyone else interested in learning how to address conflict in a diverse and multicultural workplace.

Description

Designed to help healthcare professionals understand and address conflict in a diverse and multicultural workplace. The workshop will provide key concepts and strategies for effective conflict resolution in a multicultural workplace and when serving diverse patient populations.

Live Webinar Information
This webinar will be broadcast with Zoom. Instructions to join the webinar will be emailed prior to the event. Please go to our live webinar requirements page for more information and to test the computer/device and network prior to the event.

Objectives

  • Explore and examine the framework for cultural differences
  • Examine strategies for recognizing the dynamics that lead to cultural conflict
  • Learn strategies and techniques for effective conflict resolution when working in a multicultural workplace and with diverse patient populations

Contact

Sophia Moore-Dennis, 704-512-6537

Sessions

Status
Open
Presenter(s)
Brenda Anderson
Date(s)
Sep 30, 2020
Time
8:45 AM - 12:15 PM
Check-In Time
9:00 AM
Credit
0.30 - CEU
3.00 - Contact Hours
Location
Charlotte AHEC
Room
Live Webinar
Details
Status
Closed
Date(s)
Sep 30, 2020
Time
9:00 AM - 12:15 PM
Location
Charlotte AHEC
Room
Live Webinar
Fees
$85.00
Pre-registration (before September 3)
$100.00
Registration
Credits
0.30
CEU
3.00
Contact Hours