Solving Problems Like a Leader

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Leaders, managers, supervisors, team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level.

Description

Effective leaders must be effective problem solvers. Simple, dependable Lean Six Sigma techniques can be used to improve, optimize and strengthen business processes. Today’s leaders need practical tools that are both straight-forward and effective.

This workshop will present a structured 5 step methodology (DMAIC) to get better results, regardless of whether you are dealing with a decline in performance in your team, or planning to move up to the next level. During the course of this workshop you will be actively working together in teams to solve realistic performance scenarios; you will practice using this method to get experience you can take back to your workplace. You will also have the opportunity to apply these concepts to a specific problem from your own business environment, with the added benefit of getting feedback from the instructor.

Speaker
David Hainline, RHIA,MA,MS,CSSGB,CPHQ

ACHE Credit Information
The Charlotte AHEC is authorized to award 6 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyAHEC account and select “My Education Credit” to log hours earned.

Live Webinar Information
This Live Webinar will be broadcast with Zoom. Instructions to join the Live Webinar will be emailed prior to the event. You can test your computer by going to the Zoom Test Page

Objectives

  • Explain the DMAIC process and associated problem-solving techniques.
  • Apply each of the steps of the DMAIC problem-solving process.
  • Apply DMAIC techniques to scenarios in a team exercise.
  • Evaluate the outcome of problem-solving solutions.
  • Describe techniques for creating solutions that are robust, effective and continue to work over time.

Contact

Susan G Walker

Sessions

Jun 9, 2020
9:00 AM - 4:00 PM
Status
Open
Presenter(s)
David Hainline, MA, MS, RHIA, CPHQ
Date(s)
Jun 9, 2020
Time
9:00 AM - 4:00 PM
Check-In Time
Apr 29, 2020 8:30 AM
Credit
0.60 - CEU
6.00 - Contact Hours
6.00 - ACHE Qualified Education
Location
Charlotte AHEC
Room
Live Webinar
Details
Status
Open
Date(s)
Jun 16, 2020
Time
9:00 AM - 4:00 PM
Location
Charlotte AHEC
Room
Live Webinar
Fees
$165.00
Registration fee before June 9
Credits
0.60
CEU
6.00
ACHE Qualified Education
6.00
Contact Hours