Excel as a Process Analysis Tool and Statistical Process Control (SPC) System

Share This Event

*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Physicians, healthcare / practice administrators, office managers, managed care professionals, nurses, QI personnel and all interested professionals who want to use Lean to improve quality, increase productivity, reduce costs and increase customer satisfaction by eliminating waste and creating value

Description

The goal of process analysis is to use Excel to 1) identify quality and performance issues, 2) identify the potential causes of problems, 3) identify potential solutions, and 4) monitor the effectiveness of solutions implemented. The goal of the statistical process control (SPC) is to build a SPC system in Excel to monitor systems and determine when performance has changed sufficiently to warrant investigation and possibly corrective action.

Thomas Ross, PhD
Appalachian State University

Objectives

  • Describe Excel data processing and reporting capabilities
  • Use Excel for mathematical operations
  • Identify performance issues using charts and tables
  • Use Excel statistical functions to examine performance issues
  • Construct a quality monitoring system (SPC) in Excel

Contact

Sophia Moore-Dennis, 704-512-6537

Sessions

Status
Open
Presenter(s)
Thomas Ross, PhD
Date(s)
Nov 16, 2018
Time
9:00 AM - 4:00 PM
Check-In Time
9:00 AM
Credit
0.50 - CEU
5.00 - Contact Hours
Location
Charlotte AHEC
Room
Classroom 13
Details
Status
Open
Date(s)
Nov 16, 2018
Time
9:30 AM - 4:00 PM
Location
Charlotte AHEC
Room
Classroom 13
Fees
$125.00
Pre-registration ( Before Nov 10) - Breakfast and lunch included
Credits
0.50
CEU
5.00
Contact Hours