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Conversational Intelligence for Trust and Team-Building Success

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level.

Description

How much do every day work conversations determine our success? Much more than we realize. Conversations have the ability to trigger emotional reactions. Words are rarely neutral. The words we use will either cause us to trust others and think of them as friends and colleagues, or they will cause us to distrust others and think of them as detractors and opponents.

Do you want to navigate positive change but struggle to make headway?
Would you like to collaborate more but feel as though you're not getting traction?
Would you like to move your team from an “I- Centric” culture to a “we-centric” culture?

Learn how using the framework of Conversational Intelligence™ can increase your ability to connect with your colleagues and teams to elevate trust, engagement, and collaboration for healthier and more productive workplaces.

Speaker
Shirley Wulf, CPC, ACC
Dimensions Leadership Group




The Charlotte AHEC is authorized to award 5.60 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select “My Education Credit” to log hours earned.

Objectives

  • Review how conversations trigger different parts of our brains
  • Illustrate the 3 levels of conversation and how they impact the way we connect, engage and influence others
  • Understand the framework of “conversational essentials” that can foster healthy conversational patterns of engagement and trust throughout our organizations
  • Practice skills that can foster (levels of) growth and collaboration within our teams and organizations

Contact

Jessica T Dietrich, M.Ed.

Sessions

Status
Open
Presenter(s)
Shirley Wulf, CPC, ACC
Date(s)
Mar 21, 2018
Time
9:00 AM - 4:00 PM
Check-In Time
9:00 AM
Credit
0.60 - CEU
5.60 - Contact Hours
5.60 - ACHE Qualified Education
Location
Charlotte AHEC
Room
Classroom 17/18
Details
Status
Canceled
Date(s)
Mar 21, 2018
Time
9:00 AM - 4:00 PM
Location
Charlotte AHEC
Room
Classroom 17/18
Fees
$180.00
Registration fee beginning March 14, 2018. Breakfast and lunch included.
Credits
0.60
CEU
5.60
ACHE Qualified Education
5.60
Contact Hours