An Interactive Guide to Healthy Productive Conflict

*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Description

Conflict is one of the most stressful, uncomfortable, and inevitable experiences people face in the workplace. Conflict may be influenced by organizational culture or hierarchy, working styles and everyday human relationships. This course will teach you skills and provide you with tools to recognize the conflict triggers and how to react differently. You will learn how to work with conflict by viewing it as a signal for change instead of it being bad or wrong.

An extra feature to this workshop includes an individualized work style assessment. Each participant will take the Everything DiSC® Workplace Assessment and receive a personalized report that captures work styles and how you connect with others to build more effective relationships. Participants who attend with more than one person on their team will receive a free team grid and comparison report to be used in pairs between each of the team members.

REGISTRATION FOR THIS COURSE WILL CLOSE ON AUGUST 14, 2017.

Speaker
Mary Elizabeth Murphy , CPCC, ORSCC, CPBA
CEO S.T.A.R. Resources

Objectives

  • Assess how to recognize conflict triggers in yourself and others
  • Develop strategies and skills to increase personal effectiveness when working with conflict
  • Develop techniques to better connect during conflict
  • Discuss how to respond appropriately when situations are tense in order to work through conflict and solve problems

Contact

Kandyce Schofield, BA, 704-512-3459

Sessions

Aug 25, 2017
9:00 AM - 4:00 PM
Status
Open
Presenter(s)
Mary Elizabeth Murphy, CPCC, ORSCC, CPBA
Date(s)
Aug 25, 2017
Time
9:00 AM - 4:00 PM
Check-In Time
8:30 AM
Credit
0.60 - CEU
5.60 - Contact Hours
5.60 - ACHE Qualified Education
Location
Charlotte AHEC
Room
Classroom 17/18
Details
Status
Open
Date(s)
Aug 25, 2017
Time
9:00 AM - 4:00 PM
Location
Charlotte AHEC
Room
Classroom 17/18
Fees
$300.00
Registration prior to August 14, 2017. Breakfast and lunch included.
Credits
0.60
CEU
5.60
ACHE Qualified Education
5.60
Contact Hours