*Registration payment includes Credit Cards and Interfund Transfers ONLY.
Front Office staff, administrative assistants, receptionists, registrars, medical assistants, support staff, or anyone interested in learning more about how to provide the exceptional customer experience
A must attend workshop for all front office team members who believe a high standard of care is paramount to success!
This workshop will give front office staff techniques for everyday challenges in their practice, front office, or any setting where people are involved.
During the course of this program participants will learn communication strategies and how to manage challenging patients and families, appropriate telephone techniques, ways to improve productivity, maintain a positive self- image,and how to be a valued team member.
Speakers
Jessica Dietrich, BS
Kandyce Schofield, BA
Maria Velez MFA CHCP, 704 512 6584