Meeting Your Metrics with Performance Improvement Tools

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Physicians, managers, nurses, supervisors, administrative staff, clinical staff and all other professionals wanting to learn how to apply performance improvement tools and techniques to meeting goals.

Description

In today’s fast-paced workplace, we need to have effective problem-solving and performance improvement techniques to meet ever-evolving goals. Applying DMAIC (Define-Measure-Analyze-Improve-Control) is a proven way to get improvement results. In this workshop, you will learn how to apply DMAIC and associated performance improvement tools to scenarios where there is a gap between the target and current performance. Once you return to work, use these tools, templates and techniques from class to jumpstart performance

Speaker:
David Hainline,MA, MS, RHIA, CSSGB, CPHQ

Objectives

• Learn how to apply DMAIC problem-solving methodology, data and improvement techniques/tools to:
• Define performance improvement goals around meeting your target metrics
• Measure current performance to understand the gap between where you are versus where you need to be
• Analyze the situation, identify waste and its root cause
• Improve processes by looking for the simplest workable solutions and using PDSA cycles to test how well they work
• Control and sustain your performance improvements by creating a control plan and monitoring your metrics appropriately

Contact

Paulina Crass BA, CSSGB

Sessions