Jerks at Work: Dealing with Challenging Workplace Behaviors

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Leaders, managers, supervisors, team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level.

Description

Nothing irks like jerks at work. The good news is there are steps you can take TODAY that will increase accountability… improve productivity… and create a harmonious workplace. Introducing “Jerks at Work”, a leadership development seminar designed to help you deal with challenging workplace behaviors!

Although it may be hard to transform a difficult employee into a warm, friendly ally, you CAN take steps to make it easier for the employee to comply with expected norms of behavior and work place civility. Join best-selling author Dr. Michael Frisina to learn how!

Speaker
Michael Frisina, PhD

Credit Information
By attending Jerks at Work: Dealing with Challenging Workplace Behaviors offered by Charlotte AHEC participants may earn up to 5.6 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyAHEC account and select “My Education Credit” to log hours earned.

Live Webinar Information
This Live Webinar will be broadcast with Zoom. Instructions to join the Live Webinar will be emailed prior to the event. You can test your computer by going to the Zoom Test Page

Objectives

  • Describe how to make jerk-free values part of your work culture
  • Explain the use of crucial confrontations as an effective communication tool to manage disruptive behavior
  • Explain appropriate verbal feedback to a jerk’s offensive behavior
  • Describe how to confront with safety
  • Identify and differentiate keys managing emotional and confrontational jerks

Contact

Susan G Walker

Sessions

Status
Open
Presenter(s)
Dr. Michael Frisina, Ph.D., MA
Date(s)
Oct 29, 2020
Time
9:00 AM - 4:00 PM
Check-In Time
9:00 AM
Credit
0.60 - CEU
5.60 - Contact Hours
5.60 - ACHE Qualified Education
Location
Charlotte AHEC
Room
Live Webinar
Status
Closed
Date(s)
Oct 29, 2020
Time
9:00 AM - 4:00 PM
Check-In Time
9:00 AM
Details
Status
Open
Date(s)
Oct 29, 2020
Time
9:00 AM - 4:00 PM
Location
Charlotte AHEC
Room
Live Webinar
Fees
$180.00
Registration Fee. Lunch included
Credits
0.60
CEU
5.60
ACHE Qualified Education
5.60
Contact Hours