*Registration payment includes Credit Cards and Interfund Transfers ONLY.
Leaders, managers, supervisors, team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level.
Learn the key behavior dynamics for improved team performance to drive safety, quality, and patient experience to the highest levels.
Teamwork has been studied extensively over the past 20 years. Research suggests teamwork is defined by a set of integrated knowledge, skills, and abilities (KSAs) that facilitate integrated, coordinated, adaptive performance where teammates support each other to fulfill the immediate goals and objectives of their units and further achieve the strategic objectives of the overall organization. Team training involves teaching health care personnel a set of techniques developed to improve team communication, team coordination, and team unity. These techniques are especially useful for health care professionals who work closely as a team in high-stress situations. Using a computer simulation training module and video case studies, participants will learn the key behavior dynamics for improved team performance to drive safety, quality, and patient experience to the highest levels.
The Charlotte AHEC is authorized to award 6.0 hours of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must log into their MyACHE account and select “My Education Credit” to log hours earned.
Michael Frisina, PhD
Jessica T Dietrich, M.Ed., 704-512-6519