To ERR.. is Human - Improving Quality by Reducing Errors

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*Registration payment includes Credit Cards and Interfund Transfers ONLY.

Target Audience

Physicians, Nurses, Practice Office personnel, QI coordinators, Administrative staff, allied health professionals and all healthcare personnel who would like a better understanding of human factors

Description

This course is designed to introduce you to human factors, a field dedicated to studying how humans interact with technology, systems, and each other to improve safety, increase productivity, and reduce errors. We will examine how humans process incoming information and how errors can occur to anyone. This course highlights that most adverse events should not result in blaming someone but rather looking at how the system failed to prevent the error from occurring and we will discuss strategies to prevent future errors from occurring.

Presenter: Brittany L. Anderson-Montoya, PhD

Objectives

• Understand the basic concepts of human factors and ergonomics
• Describe the benefits of a systems approach
• Identify how the stages of the information processing model can impact human performance
• Learn how to identify possible system barriers to patient safety
• Learn how human limitations can impact patient safety and some techniques to counter these limitations

Contact

Paulina Crass BA, CSSGB

Sessions