- Test your computer and networks setup for Charlotte AHEC eLink
- If you are going to be participating in any Charlotte AHEC eLink meetings or presentations or if you will be viewing any content from the server please run the above test. A passing test should look like:
You should run the test on the computer and network you plan to access the training. If your computer does not pass (i.e. show what the image above shows), you will need to contact your IT Department and/or your Network Administrator for help prior to using our services as you will need the latest version of Flash installed to participate.
- Citrix / Webmail
- CHS Employees please be aware that if you access your Outlook remotely or go through Webapps while at work for Outlook there is a known issue when trying to click on links to view Continuing Education Modules, Online Meeting or any other content through Charlotte AHEC eLink. The issue is that Citrix does not allow you to listen to the provided audio. To solve this issue please copy and paste or type any links that you receive via e-mail pertaining to Charlotte AHEC Connect into a web browser on your desktop such as Internet Explorer and locate the page that way. Users that access Outlook directly from their desktop should not be affected by this issue and should be able to click on the links provided. If you need further clarification on this or have questions about Charlotte AHEC eLink please contact us or call 704.512.6523.